Cancellation Policy: 

In our commitment to provide an exceptional experience for all of our patients, we have adopter the following policies.

Late To Appointment Policy:

We value your time and strive to see you as close to your appointment time as possible. Recognizing unanticipated things happen, we will hold you appointment for a 10 minute grace period after the scheduled start time of your appointment. In consideration of every patient, all appointments will be automatically cancelled after the grace period.

If you arrive after you appointment has been cancelled, you will be asked to reschedule the appointment. If you are willing to wait and the provider can accommodate it, we will try to provide you with a partial or full appointment. Priority is given to our scheduled patients, which means you may have a lengthy wait. If this is not convenient for you, you may choose to reschedule.

New Patients:

When scheduling, you will be asked to arrive 20 mins early for you appointment in order to complete new patient registration forms. If you arrive at your scheduled appointment time and it takes more than 10 minutes to complete this process, you may be asked to reschedule.

Missed Appointment or “No-Show” Policy:

It is your responsibility to remember your scheduled appointment. There is a $25.00 dollar fee for not canceling an appointment and a $50.00 fee if the appointment was scheduled for a New Patient visit or a Physical Exam. After three (3) missed appointments, we may choose to discontinue your care.